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Credit Union Privacy Policy

What Does First Service Federal Credit Union Do With Your Personal Information?

Rev.  7/2024

Why?

 Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do

What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
 
  • Social Security number and account balances
  • credit history and credit scores
  • income and payment history
When you are no longer our member, we continue to share your information as described in this notice

How?

 All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons First Service Federal Credit Union chooses to share; and whether you can limit this sharing.
Reasons We Can Share Your Personal Information
Does First Service FCU Share?
Can You Limit This Sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our marketing purposes –
to offer our products and services to you		 Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes –
information about your transactions and experiences		 No We Do Not Share
For our affiliates’ everyday business purposes –
information about your creditworthiness		 No We Do Not Share
For non-affiliates to market to you No We Do Not Share

Questions?
Call 614-836-0100 or go to www.firstcu.com
What We Do
How does First Service FCU protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does First Service FCU collect my personal information?
We collect your personal information, for example, when you

  • Open an account or deposit money
  • Pay your bills or use your credit or debit card
  • Apply for a financing
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State law and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.

  • First Service Federal Credit Union has no affiliates.
Non-Affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.

  • First Service Federal Credit Union does not share with nonaffiliates so they can market to you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include insurance companies and financial advisors.
Questions?
Call 614-836-0100 or go to www.firstcu.com